Suggested from a request for recommendations on Facebook, Vic was an utter professional from the start. He is a lovely, friendly guy with a brilliant "can do" attitude which gave me great confidence in the work that he would be doing. He gave us a quick, reasonable and realistic quote, and once he started on the work he kept us informed throughout of his progress. He tidied up after himself every night (the place was spotless, I was gobsmacked!) and did a full day's work every day, starting around 8am and working up til 6pm (unlike some 10am - 4pm cowboys we've had before!). He worked alone on this job as his apprentice was on holiday, but still finished the job quickly and efficiently. We are over the moon with our new boiler - our heating has never been so efficient and our house has never been so warm! And the boiler does, as Vic promised, fit in a kitchen cupboard so we don't have to look at it unless we need to! I cannot praise Afterglow highly enough and wouldn't hesitate in recommending Vic to anyone for their plumbing needs. I will be asking him back to do some plumbing bits and pieces in our kitchen shortly, and will definitely book my boiler service with him next year. Thanks Vic, you were absolutely ace!